Whether you need a quick answer, a structured session with an advisor, or want to assess your own readiness on your own time, every service is free for eligible Australian SMEs.
Not sure which one? Start with the hotline. You can always move to a consultation or self-service assessment from there.
Talk to an expert now and get quick, practical answers to whatever is blocking you. No scheduling, no prep work, just a direct conversation with someone who knows AI and understands Australian business.
A structured session with an advisor who knows your sector. You'll come out with a clear shortlist of AI tools that actually apply to your business and a practical set of next steps you can act on immediately.
Assess your AI readiness and get tailored recommendations on your own schedule. Answer a short set of questions about your business and walk away with a clear picture of where you stand and where to start.
Here's a simple breakdown. Most businesses start with the hotline or the self-service tool and move to a consultation once they're ready.
When you have a specific question and you need a real answer fast, the hotline is the shortest path. No forms, no scheduling, no prep, you call, an advisor picks up, and you walk away with something you can act on.
Typical call length
No background reading needed
Direct line to an AI advisor
SMEC AI Hotline
Connecting
1800 517 403Free for eligible Australian SMEs
Discovery
Where you are today, what you're trying to solve, what's slowing you down.
Readiness check
Quick assessment of your data, team, and processes against AI feasibility.
Tool shortlist
3–6 vetted tools for your sector, with pricing and feasibility called out.
Roadmap
A 90-day implementation plan with milestones and a clear first step.
+ Written follow-up summary delivered within 48 hrs
Book a structured one-on-one with an advisor who knows your sector. We come prepared, we ask the right questions, and you leave with a personalised shortlist of tools and a step-by-step plan that fits your size and budget.
Structured advisor session
Vetted shortlist for your sector
Implementation roadmap
The process is the same regardless of which service you start with. No lengthy applications, no technical knowledge required.
A short form or a quick call is all it takes. We ask about your sector, your size, and what you're trying to solve, nothing more.
An advisor reviews your responses and prepares a picture of where your business sits in terms of AI readiness, what's relevant, what's not, and what's realistic.
A shortlist of tools vetted for your sector and budget. A step-by-step roadmap from your first tool to full rollout. No generic advice.
Implementation support is available as you go. You don't have to figure out the technical side on your own, that's what SMEC AI is here for.
That is exactly the kind of question SMEC AI exists to help you answer. Tell us what you are working on and one of our advisors will get back to you. There is nothing to pay and no commitment required.
A few details is all we need to get back to you with the right next step.
